Q. Do you package the clippings safely with a protective covering?
A. Yes the packaging methods are fully explained on the main page of this site
Q. Can I send you a money order or personal cheque?
A. No Paypal is the ONLY payment method.
Q. Do you add additional clippings to the pack I have won between me winning the auction and receiving my money?
A. No. My celebrity clippings packs are amongst the biggest and the best available on Ebay anyway.
Q. How much will postage and packing (shipping and handling) be?
A. See the item listing - there is a clear notification of cost.
Q. Will you trade clippings of a celebrity I have for some you have on Ebay?
A. No, bidding on Ebay is the only way to get my clippings packs.
Q. Will you ship by surface mail?
A. No, surface (sea) mail takes far too long (up to 12 weeks to USA) and increases likelihood of packs getting damaged. For that reason all items are shipped airmail which is both fast and reliable.
Q. Do you charge extra for people who pay by Paypal?
A. No, not only is this against the terms and conditions laid down by Paypal but it is far easier and safer for me to accept payments this way so the charge is not passed to you.
Q. The picture on auction #xxxxxxxx does not appear to be working. Why?
A. It more than likely is working but my images are very large to make sure you see everything in the pack you are bidding for. Allow a little longer for my image to appear. If it still does not appear try a little later as my ISP may have problems. If it still does not work let me know via the auction listing screen.
Q. I am only interested in one particular picture could you please scan it and email it to me?
A. No (That is the polite answer!)
Q. You have received my money and sent my goods but why haven't you recorded positive feedback for me yet?
A. As explained on the item listing I used to record positive feedback on receipt of payment as this is the fairest way to do things. Logically the buyer should then record their feedback on receipt of goods. However, recently, more and more buyers have set themselves up on Ebay with the sole intent of corrupting others feedback. They wait until the seller has posted positive feedback for them and then post negative feedback for the seller for no reason other than to cause problems. For this reason I now wait until the buyer has received their goods and has posted feedback for me, I then record the buyers feedback accordingly. It is a system which works very well.
Q. I refer to item #xxxxxxxx please could you tell me all the magazines these clippings were taken from? Or does this contain the feature from xxxxx magazine?
A. You will need to judge this yourself from the picture as all packs are wrapped securely, ready for dispatch, immediately after listing. It is not possible to reopen packs after listing on Ebay to answer such questions.
Q. Why aren't you replying to my emails?
A. As a matter of course I never ignore sensible questions about my auctions on Ebay e.g. requests for post quotes. However for people who ask stupid questions which are clearly answered in the listing or which are not related to the auction I will not respond. These include requests to end auctions early, requests for post quotes from new Ebay users who are not permitted to bid anyway, emails from new Ebay users pleading to bid, people requesting to buy packs outside of Ebay and requests for nude pictures of celebrities.